At VN Creations, we take pride in delivering high-quality handmade products to our customers. Below is our comprehensive shipping policy outlining how we process, ship, and deliver your orders.

1. Shipping Processing Time

• All orders are processed within 2-4 business days after receiving the order confirmation.
• Orders placed during weekends or holidays will be processed the next business day.
• Once your order is processed, you will receive an email notification with tracking details for your shipment.

2. Shipping Costs

• Shipping charges are calculated at checkout based on the delivery location and the size/weight of the items.
• Free shipping may be available on select orders or promotions. Please check our website or promotional emails for such offers.

3. Delivery Time

• Standard delivery time within India is approximately 5-7 business days from the date of dispatch.
• International orders may take 10-15 business days, depending on the destination country and customs clearance times.
• Delivery times may vary based on the shipping method, location, and other factors such as public holidays, weather conditions, or unforeseen delays.

4. Shipping Carriers

We partner with reliable shipping carriers to ensure safe and timely delivery of your products. Carriers may include:

• India Post
• Delhivery
• Blue Dart
• DTDC
• Xpressbees

5. Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number to monitor your shipment’s progress. You can track your order on the respective courier’s website.

6. Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before completing your purchase. We cannot be held responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout. If you notice an error in your shipping information, contact us immediately at help@vncreations.com or +91-9359690128.

7. International Shipping

We currently offer international shipping for select countries. Shipping rates and delivery times may vary based on the destination country. All customs duties, taxes, and additional fees are the responsibility of the customer.

Note: For international orders, delivery times may take longer due to customs processing or other international shipping delays.

8. Shipping Restrictions

• Due to the delicate nature of our handmade products such as home decor, wall hangings, wall clocks, showpieces, meenakari paintings, spiritual art, and handmade paintings, we are unable to offer returns or exchanges on these items unless the product is defective or damaged upon arrival.
• Please ensure the shipping address provided is correct to avoid any issues with delivery.

9. Damaged or Incorrect Products

If your product arrives damaged or incorrect, please contact us immediately within 48 hours of receiving the order. You will need to send us a photo or video of the damaged or incorrect product along with your order number for us to resolve the issue. We will either replace the item or issue a full refund based on the situation.

10. Shipping to P.O. Boxes

We currently do not ship to P.O. Boxes. Please provide a physical address for delivery.

11. How to Contact Us

If you have any questions regarding shipping or need assistance, please reach out to our customer support team:

• Email: help@vncreations.com
• Phone/WhatsApp: +91-9359690128

12. Policy Updates

VN Creations reserves the right to update or modify this shipping policy at any time. Any changes will be reflected on this page with the updated date.

This policy is designed to ensure that your customers understand the shipping process, timeframes, and expectations for your handmade products. It also provides clarity on issues like incorrect addresses, international shipping, and damaged goods.