Terms & Conditions - VN Creations
Welcome to VN Creations! These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By browsing or making a purchase from VN Creations, you agree to be bound by these Terms. Please read them carefully.
1. About Us
VN Creations is an online store specializing in handcrafted home decor products such as wall hangings, wall decor, Meenakari art, and digital paintings. Our mission is to provide unique, high-quality decor pieces that transform spaces into works of art. The website is operated by Neha Gahlot (the “Owner”).
2. Acceptance of Terms
By accessing or using the VN Creations website, you agree to comply with and be bound by these Terms, including our Privacy Policy and any other legal notices or guidelines posted on the website. If you do not agree to these Terms, you should not use this website or make a purchase.
3. Account Registration
To make a purchase on our website, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information, and to update this information if it changes. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately if you suspect any unauthorized use of your account.
4. Products & Pricing
- Product Availability: We strive to keep all products listed on our website in stock, but availability may vary. If an item you order is out of stock, we will notify you promptly and offer a refund or an alternative product of equal or greater value.
- Pricing: Prices are listed in INR and are subject to change without notice. We make every effort to ensure the accuracy of our pricing, but in the event of an error, we reserve the right to correct any pricing errors.
- Product Descriptions: We take great care in presenting accurate and clear product descriptions, but slight variations may occur due to the handcrafted nature of our items. Colors, textures, and dimensions may vary slightly from the images displayed.
5. Order Process & Payment
- Placing an Order: To place an order, simply add the desired products to your cart and proceed to checkout. You will be asked to provide shipping details and payment information. Once the order is submitted, you will receive an order confirmation email.
- Payment Methods: We accept various secure payment methods, including credit/debit cards, net banking, UPI, and PayPal (for international orders).
- Order Confirmation: Upon receiving your order, we will send you a confirmation email. If there are any issues or delays, we will notify you as soon as possible.
6. Shipping & Delivery
- Shipping Policy: Please refer to our Shipping & Returns page for detailed information on shipping options, costs, and delivery times.
- Delivery Times: Delivery times vary depending on your location. Domestic orders typically arrive within 5-7 business days, while international orders may take 7-14 business days.
- Tracking Your Order: Once your order has shipped, you will receive a tracking number via email. You can track your order directly through the carrier’s website.
7. Returns, Exchanges & Cancellations
- Returns & Exchanges: Please refer to our Shipping & Returns policy for information on how to initiate returns and exchanges.
- Cancellations: If you wish to cancel an order, please contact us as soon as possible. If the order has already been processed or shipped, we may not be able to cancel it. Custom or personalized items cannot be canceled once production has begun.
8. Intellectual Property
All content on this website, including text, graphics, images, logos, and designs, is the property of VN Creations and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the website without our express written consent.
9. Use of Website
- Personal Use Only: You agree to use this website solely for personal, non-commercial purposes. You may not use our website to engage in any unlawful activities or activities that could harm the website or its users.
- Prohibited Activities: You agree not to engage in any activities that violate the rights of others, interfere with the operation of the website, or cause harm to VN Creations, its users, or its products.
10. Limitation of Liability
VN Creations and its owner, Neha Gahlot, are not responsible for any indirect, incidental, or consequential damages arising from your use of this website or the purchase of our products. Our liability is limited to the amount you paid for the products you purchased.
11. Privacy & Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
12. Governing Law
These Terms are governed by the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [New Ghaziabad], India.
13. Changes to Terms & Conditions
We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page, and the “Last Updated” date will be revised. Your continued use of the website after such changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, or if you need assistance with your order, please contact us at:
- Email: [help@vncreations.com]
- Phone: [91-9359690128]
- Social Media: Follow us on Instagram and Facebook for updates, promotions, and more.
Thank you for choosing VN Creations! We hope you enjoy exploring our beautiful collection of handcrafted home decor.